Professional referrals
Our professional referral form can be largely auto-completed through Ardens or SystmOne to access any of our services.
GPs and other healthcare professionals can refer patients to Garden House Hospice Care our professional referral form, which can be largely auto-completed through the communications and letters tab in Ardens or SystmOne. To make a referral to any of our services, tick the relevant box on page two of the form and provide us with some information about your patient. For urgent referrals, please call us on 01462 679540 and ask to speak to a clinical secretary.
Our services
Rehab & Wellbeing
Patients with a life-limiting condition who are well enough to be in their own homes, but are in need of physical, social, financial or spiritual support, can be referred to our team of physiotherapists and occupational therapists.
Emotional & Psychological Support
Patients, their families and carers can be referred for pre- and post-bereavement support. We offer group therapy sessions, one-on-one counselling, emotional and spiritual care, and organise two annual in-memory events: The Wildflowers and Lights of Life.
Catchment area
Garden House Hospice Care's services are available for people living in North Hertfordshire, Stevenage and surrounding towns and villages in Central Bedfordshire and Cambridgeshire, including:
- Baldock
- Biggleswade
- Hitchin
- Knebworth
- Langford
- Letchworth
- Royston
- Shefford
- Stevenage
- Stotfold
If you are unsure whether your patient lives in our catchment area, please call us on 01462 679540.
External referrals
Community CNS Review
You can use the professional referral form to refer to the Specialist Palliative Care Service run by Hertfordshire Community NHS Trust, who visit patients at home or in nurse led clinics. Their team is made up of highly trained professionals including Clinical Nurse Specialists, doctors, a psychologist, and administrative staff. They see patients who have complex needs and undertake a holistic assessment, offering specialist intervention and expertise. They provide a high level of clinical decision making and offer a management plan to address patients' identified needs.
Outpatient assessment
The medical team offer outpatient clinic assessments for patients with complex medical symptoms who require specialist advice. An assessment may also include discussion of Advance Care Planning and signposting to other services. Please fill in as much detail as possible on the professional referral form so appointments can be triaged appropriately.
Hospital Inpatient Assessment
The professional referral form can also be used to highlight patients to the Lister Hospital Palliative Care Team who have been admitted and may be in need of specialist palliative care.
Last updated: September 2025