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Our impact

Making a difference to the lives of people in North Hertfordshire facing life-limiting conditions, 365 days a year.

Over the past two years, our work has focused on enhancing care quality, improving equality of care and becoming financially sustainable. Our Inpatient Unit is the core of our traditional services and remains vital to our work. We have had to close four beds in the last year due to a shortage of funding which has contributed to a drop in admissions of 28%. However, we have been able to care for more people at home.


Our strategy reflects a deliberate and evolving shift away from a traditional model of hospice care focused solely on end-of-life support, toward a broader, more inclusive model that addresses evolving health and societal needs. Our services offer equality of care through caring for people where they need us and where they want to be.


Our services in numbers

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statistics

+

24

%

Hospice at Home referrals are up for the second year running

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300

A&E admissions we reduced from care homes across the area

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5995

home visits carried out by our community teams

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statistics

+

43

%

increase in Emotional & Psychological Support services

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statistics
84

%

bed occupancy on our Inpatient Unit, despite a drop in admissions

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statistics

+

11

%

increase in outpatient visits

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2502

Rehab and Wellbeing activities delivered

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53

%

non-cancer patients

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statistics
9

 days

average length of stay on our Inpatient Unit

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*Figures reflect activity from 31st March 2025 - 1st April 2026.