Comments, compliments and complaints.
All feedback we receive helps us to make sure that our patients, families and carers have the best possible experience. Whether you have a positive experience to share, or you think there is something we should be doing differently, your views are important to us.
Any feedback given is treated with respect and will not affect your care.
Other ways to give your feedback
Yellow comment cards can be found around the Hospice for patients and visitors to complete.
Sometimes, we ask for direct feedback about areas of our services. We do this using questionnaires either handed to service users whilst they are with us or posted out to relatives along with offers of support.
You can email firstname.lastname@example.org with any comments you may wish to make.
Please call the Hospice on 01462 679540 to discuss any feedback you may have.
If you feel in any way dissatisfied with the care and support received from Garden House Hospice Care, please follow our guidance on confidentiality and complaints.