The Depot

The Depot is our all-under-one-roof distribution centre, located a stone's throw away from the Hospice in Letchworth.

Our all-under-one-roof distribution centre, The Depot, is located at 1 Protea Way, Pixmore Avenue, Letchworth, SG6 1JT and is open to the public to drop-off and purchase quality, preloved goods. The Depot plays a vital part in running our services and is where many of our donated items are sorted and prepared ahead of distribution to our shops across Stevenage, North Herts and beyond. It's the heart of our trading operation and is also the home to our online sales and upcycling teams.


Donations are accepted from 9am-4.30pm Monday-Friday (although we may need to change this during busy periods. There's no need to pre-book, just turn up and our friendly teams will be able to help. There is no limit to how many bags or boxes can be donated.

Find out what items we accept


The Depot Shop

As well as dropping off your preloved goods, our brand new shop located at The Depot means you can purchase some second-hand goods at the same time! The shop specialises in white goods, electricals, home accessories and upcycled furniture.

Discover more about The Depot Shop


Online sales

The Depot is home to our online sales team who photograph, list and package items sold on eBay, Vinted and other online channels. From vintage fashion and antiques to board games, toys and books, the team prepare and distribute your donated items.

Learn where you can shop with us online


The Upcycling House

Home to our team of professional upcyclers and talented volunteers, The Upcycling House is where donations of second-hand furniture are lovingly restored and made fit for sale. Whether it's a complete paint job or reupholstering, their skills help generate vital income to fund the Hospice's services in North Hertfordshire and surrounding villages.

Follow the team on Instagram and Facebook to keep up with their latest projects!


Where to find The Depot: