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Visiting

Visiting Guidance

At Garden House Hospice Care we continue to regularly review our visiting guidelines to support the needs and safety of patients, visitors, and staff.

Please note this guidance may be subject to change at short notice in accordance with updated Government guidelines and the needs of Garden House Hospice Care.


We request you do not visit the Hospice:

  • If you have any symptoms of Covid-19, or if you are feeling unwell, even if you have tested negative for Covid-19, and fully vaccinated
  • If members of your household, have any symptoms that might indicate Covid infection. Some symptoms may be very similar to the common cold such as a sore throat, raised temperature and headache.


Visiting the Inpatient Unit

  • Visits do not need to be pre-booked
  • You will be asked to confirm you are well and symptom free on arrival
  • Please sanitise your hands on arrival
  • We request a face mask is worn in all communal areas and will provide this for your visit


On arrival

  • Please enter the main entrance and wait at reception
  • You will be asked to confirm you are well and symptom-free
  • Please sanitise your hands on arrival
  • We request a face mask is worn in all communal areas and will provide this for your visit
  • If you need assistance, please use the patient call bell in the room
  • Please remove and dispose of your mask in the clinical waste bin provided at the exit.


Thank you for your support as we work together to keep patients, visitors and staff safe. If you wish to discuss anything, please telephone our IPU Manager or Director of Patient Services on 01462 679540.


Visiting Hawthorne Centre, Ernest Gardiner Centre and Family Support Services

  • You will be asked to confirm you are well and symptom free on arrival
  • Please sanitise your hands on arrival
  • We request a face mask is worn in all communal areas and will provide this for your visit.


General Guidance

  • Masks may be removed when seated if social distancing and ventilation is maintained.
  • Continue to wash your hands and use hand sanitisers provided
  • Please read and follow the notices around the Hospice.


If you have any questions, please do not hesitate to speak to the nurse in charge. Thank you for your understanding.


Liz Kennedy, Acting Director of Patient Services

Sarah Bell, Medical Director


Last updated: 06/04/22

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