Education & Training Contact 01462 679540
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Visiting Guidance

The Hospice would like to ensure that your visit is both as safe and supported as possible. Covid-19 remains a significant risk for the Hospice, and we are following NHS guidelines regarding infection control and keeping our patients, staff, volunteers and visitors safe.

Do not attend the Hospice if you are positive, isolating or have symptoms and awaiting confirmation of a PCR result. (Please ring us if you have any queries on 01462 679540).

Lateral Flow Testing for Hospice Visitors

It is no longer required to demonstrate a negative Lateral Flow Test for visitors and patients, in line with other healthcare organisations.

On entry to the Hospice and Ernest Gardiner Treatment Centre buildings:

All visitors must clean hands with sanitising gel and put on a new mask, covering nose and mouth. Mask refers to a fluid resistant, clinical mask as provided by GHHC.

These must be worn by patients, visitors, staff and volunteers in the following situations:

  • When moving around the Hospice or Ernest Gardiner buildings
  • Where adequate social distancing measures cannot be maintained
  • In settings where ventilation cannot be maintained, despite social distancing, such as in rooms where windows cannot be opened.

The only exceptions to the requirement to wear a mask will be for those who have a clinical exemption.

Visitor Numbers

Inpatient Unit

  • Patients can have a maximum of two visitors with them at any one time with no daily maximum.
  • Around the bay bed spaces, or in single rooms, patients and their families will be allowed to remove their masks.
  • The requirement for inpatients to have had a negative PCR within the last 72 hours to be permitted to move free about the Hospice, no longer applies. Inpatients can now move around freely from admission so long as they are wearing a mask (unless clinically exempt).

Hawthorne Centre, Ernest Gardiner Centre and Family Support Services

  • Patients can attend accompanied by one other person, such as a family member or friend.
  • Patients and visitors can remove masks when not moving around the buildings if in a setting where social distancing and ventilation can be maintained.
  • Sensible, compassionate consideration should always be given to others in the room who may
    request that masks continue to be worn.
  • Patients can remove masks if this interferes with their ability to use the gym.

General Guidance

  • Please observe social distancing requirements which are now 1 metre, in line with advice to the NHS and healthcare organisations nationally.
  • When using communal areas, please observe social distancing of 1 metre. Masks may be removed when seated if social distancing and ventilation is maintained.
  • Continue to wash your hands and use hand sanitisers provided
  • Please read and follow the notices around the Hospice.

If you have any questions, please do not hesitate to speak to the nurse in charge.

Thank you for your understanding.

Last updated: 19/11/21

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