We are recruiting for a committed Assistant Store Manager with a passion for fashion, homeware, soft furnishings and household goods to join our team.

As one of the Hospice’s 11 charity shops, our Stevenage Oval store plays a crucial role in funding our award-winning wellbeing and palliative care services.

What does the Assistant Store Manager role involve?

• Driving sales and promoting Gift Aid to reach maximum revenue potential
• Maintaining a high standard of display, presentation and cleanliness throughout the store
• Assist with local marketing activity and social media content where required
• Deliver a consistently high standard of customer service & hospitality.
• Working collaboratively with the Store Manager to build and develop a motivated team of staff and volunteers.

Please see the Job Description and Person Specification for a full list of duties and responsibilities. 

 What skills does the Assistant Shop Manager need?

• Previous experience in a retail or customer-facing environment
• Experience of supervising or supporting staff or volunteers.
• Strong customer service skills with a commercial mindset.
• Good organisational skills and ability to prioritise workload.
• Awareness of visual merchandising and retail standards.
• Understanding of Gift Aid processes (or willingness to learn).
• Flexible, reliable, and resilient in a fast-paced environment.
• Values-driven with an interest in charity retail and community impact
  

This is a full time position for 37.5 hours a week, including weekend working. Candidates should be flexible as there may be the need to support our other shop locations as required.

Interested?

If you’d like to find out more, please contact the Store Manager at: stevenage.theovalshop@ghhospicecare.org.uk

Closing date for applications: 25th July 2026. Please note that we are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found. Whilst we’d love to get back to everyone who applies to our roles, we will only be in touch if your application is successful, if you have not heard from us within 28 days, please assume you have been unsuccessful on this occasion.

Garden House Hospice Trading is proud to be committed to be disability confident and reasonable adjustments will be made for applicants with disabilities.

We can only accept applications from candidates with the Right to Work and already living in the UK. Safeguarding is of paramount importance to us; all successful candidates are required to undergo a DBS check, regardless of role.