Assistant Shop Manager, Letchworth

Do you have a passion for fashion? Are you looking to join a team on a mission to become the leading preloved and sustainable retailer on the high street, whilst generating vital income for a local cause?


We’re looking for an Assistant Manager to be part of our friendly team at our flagship fashion store in Leys Avenue, Letchworth.  This is a fantastic opportunity that will allow you to develop your career in retail within a supportive team that encourages development and growth.


What will I be doing?

  • supporting the Shop Manager in the smooth running of the shop
  • supervising, leading and motivating staff and volunteers in order to hit KPI’s
  • driving sales and promoting Gift Aid to reach maximum revenue potential
  • maintaining a high standard of display, presentation and cleanliness throughout the shop
  • assisting with the deliveries & collections of donated goods

What skills will I need?

  • experience in retail, with a record of achieving sales targets
  • a creative flair and a passion for customer service
  • confidence working in a customer facing role
  • be proactive, driven and commercially aware
  • aspire to the Hospice's ethos and values


Why work for Garden House Hospice Care?

We know that our staff and volunteers are our greatest asset.  In return, we can offer you the support of an experienced and supportive retail management team, access to a range of staff support services and the opportunity to be involved in developing new initiatives. We reward our staff with autonomy in their role and a supportive culture that encourages healthy work life balance.


This role is a full time position covering 37.5 hours per week including Saturdays and Sundays on a rota basis, candidates should be flexible as there may be the need to support our other shop locations as required.

If you’d like to find out more, please contact Kelly Jode on 07494 894418.


Closing date for applications: 19th April 2024. Please note that we are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found. Garden House Hospice Care are proud to be disability confident and reasonable adjustments will be made for applicants with disabilities. We can only accept applications from candidates with the Right to Work in the UK.

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