Your Feedback Comments, compliments and complaints All feedback we receive helps us to make sure that our patients, families and carers have the best possible experience. If you have a positive experience to share, or you think there is something we should be doing differently, we would love to hear your views. Any feedback given is treated with respect and will not affect your care. Your Feedback Leave this field blank Are you a... Patient Relative or Carer Professional Visitor Other If Other, please state: Which service have you used? Inpatient Unit Hawthorne Day Services Community Services Family Support Service Medical Outpatients Other If Other, please state which: Please give any comments you have on the service you have received. This can be what you think went well and/or what you think we could improve on. If you would like someone to contact you about your feedback, please also provide your details. Thinking about Garden House Hospice Care overall, how was your experience of the service? Very Good Good Neither Good nor Poor Poor Very Poor Don't know Submit Other ways to feedback Comment cards: Yellow comment cards can be found around the Hospice for patients and visitors to complete. Questionnaires: Sometimes we ask for direct feedback about areas of our services. We do this using questionnaires either handed to service users whilst they are with us or posted out to relatives along with offers of support. Email: You can email enquiries@ghhospicecare.org.uk with any comments you may wish to make. Telephone: Please call the Hospice on 01462 679540 to discuss any feedback you may have. Complaints: If you feel in any way dissatisfied with the care and support received from Garden House Hospice Care, please follow our guidance on making a complaint.
