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Furniture collections

Donate furniture items to Garden House Hospice Care and help us care for more people in North Hertfordshire affected by life-limiting illnesses.

Book a furniture collection

We will always welcome high-quality furniture donations, including sofas, dining room tables and chairs, beds with clean mattresses, armchairs, wardrobes, chest of drawers and sideboards. We know that it's not always that easy to bring them to us, so let our furniture collection service remove the hassle for you. We cover all our local towns including Letchworth, Hitchin, Stevenage and Royston and other areas in North Hertfordshire and surrounding villages.

How does a furniture collection work?

  1. Fill out our collection form, detailing the information we need about your property and the items you wish to donate. You will also select a preferred date and time, but please note this isn't guaranteed until we have reviewed your enquiry.

  2. We will review your answers, taking into consideration the condition of your items and how long the collection will take, and schedule your booking. You will receive a confirmation email with the exact date and time for your collection.

  3. Please note that any items which cannot be resold may incur additional charges for disposal. We'll send you a link so you can make payment online, or you can call us on 01462 678076 (option 1) or pay in cash on the day (just let us know in advance if you wish to do this).

  4. Our professional team will arrive during your confirmed time slot, collect the specified items efficiently, and ensure the property is left clean and tidy.

  5. Items suitable for reuse are refurbished where necessary and sold in our stores, supporting our commitment to sustainability. We will handle the sorting, recycling, and disposal of items where necessary, adhering to all environmental regulations.

Do you charge for furniture collections?

The amount charged depends on how many items we are collecting. Our current prices (last updated June 2025) are:


  • Up to five items: Free
  • Up to 10 items: £50 (including VAT)


If you have more than 10 items to donate to Garden House Hospice Care, this will be treated as a house clearance and your quote will be calculated on a per item basis.

What area do you cover?

We collect donated furniture from the Garden House Hospice Care catchment area, which includes Stevenage, Hitchin, Letchworth, Baldock, Royston, Biggleswade and all the villages in between. If you live outside this area, additional charges may incur.

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If you're unsure whether we cover your location, please call us on 01462 678076 (option 1) and we'll be happy to assist.

Is there a maximum size of Furniture Collection?

Yes, any furniture collections of more than 10 items will be treated as a house clearance with your quote calculated on a per item basis.

What items do you accept?

• American fridge• Garden chair
• Armchair• Garden sofa
• Barstool• Garden table
• BBQ• Headboard
• Bed - Electric• Lawnmower
• Bed frame• Mattress
• Bedside cabinet• Mirror
• Bicycle• Office chair
• Bookcase• Office desk
• Bunk bed• Ottoman
• Chest of drawers• Parasol
• Coffee table• Shelving unit
• Cot• Side table
• Cupboard• Side board
• Dining chair• Sofa
• Dining table• Sofa bed
• Display cabinet• Treadmill
• Exercise bike• TV
• Filing cabinet• TV stand
• Footstool• Wardrobe
• Futon• Wheelbarrow
• Garden bench• White goods


We can also collect boxes/bags of smaller donations with your furniture, such as large and small electrical appliances, clothing, shoes, accessories and jewellery, CDs, books and homeware.

Are there any items you can't/won't accept?

We are incredibly grateful for the donations we receive through our collection services, however there are some things that we cannot sell for safety or legal reasons:


  • Oil / chemicals / medical waste / paint
  • Explosives / ammunition / weapons
  • Petrol / fuel / petrol machinery
  • Asbestos
  • Drugs of any kind (medication etc.)
  • Building materials
  • Gas / compressed bottles
  • Any unknown substances


If you are in any doubt, please call us on 01462 678076 (option 1) or request a call back.

What are additional waste and labour charges?

These will be calculated once we have reviewed your initial estimate, depending on the condition of your items. For example, mattresses and sofas without a fire safety label, unusable dishwashers or kitchen cabinets that are full of crockery will incur an additional charge. This is to cover the extra time taken to empty them, and/or the costs incurred by us to recycling any items that can't be resold.