Shop Assistants

Volunteer at our shops in Letchworth, Hitchin Stevenage and surrounding areas.

Apply now

Shop Assistants


As a volunteer shop assistant, you will play an important role in helping to raise vital funds for Garden House Hospice Care. You will work alongside other volunteers and staff members to ensure that our shops run smoothly, provide excellent customer service and generate revenue to help us support people in our community to live life to the full.


  • Displaying donated items for sale, ensuring that they are clean, in good condition and meet our quality standards
  • Ensuring the shop is clean, organised and safe for customers and volunteers
  • Greeting customers and provide a friendly shopping experience
  • Assisting customers with their purchases
  • Operating the till
  • Answering questions and provide information about Garden House Hospice Care
  • Assisting with other tasks as required

What we need from you

  • A commitment to Garden House Hospice Care’s mission and values
  • Attention to detail and the ability to organise donated items effectively
  • Strong communication and customer service skills
  • Ability to work well in a team and follow directions from staff members
  • Confidence in handling cash and using a till
  • Ability to stand for extended periods and lift or carry items up to 25 pounds

What you can gain from us

You will have the opportunity to:

  • Support a worthy cause and make a difference in your community through raising the £7.7 million needed each year to provide our services
  • Develop valuable retail and customer service experience
  • Meet new people and work as part of a friendly and supportive team
  • Help reduce negative environmental impact by providing an affordable, ethical and sustainable alternative to fast fashion

Time Commitment

We ask for a minimum commitment of 4 hours per week, ideally for a regular shift. However, we understand that schedules may vary and can be flexible.

Training and Support

You will need to undertake mandatory training to ensure that you can undertake your role safely and confidently. You will also be supported by our staff members and other volunteers, who will be available to answer your questions and provide guidance as needed.

Next steps

To complete a volunteer application form, please click on the 'Apply now' button. If you are unable to access the internet, you can call the Volunteer Engagement Team on 01462 679540 (option 6).

If you're unsure which role is right for you or if you'd like to find out more about a particular opportunity, come along to our next Volunteer Information Session.

Contract type:
Salary details:

Our shops


Weekend volunteers needed!

We are looking for volunteer shop assistants to regularly commit to the following times on Saturdays and Sundays.

Each shift volunteered could fund a visit to a patient's home by our community team. You will truly make a difference to people living in North Hertfordshire and surrounding areas by volunteering at Garden House Hospice Care.

Apply now








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Old Town



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Leys Ave

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