inpatient
inpatient2
inpatient3
inpatient4
inpatient5

Inpatient Unit

The Inpatient Unit is staffed 24 hours a day, 365 days a year. Our 12 bed inpatient unit offers dedicated support and care to patients with a wide range of symptoms associated with a life limiting illness.

We can support patients by providing symptom control, respite care and end of life care. Our nursing team can also offer support to patients so that family and carers are able to take a break.

We offer a high nurse/patient ratio ensuring that patients are able to get the dedicated support that they might need.

  • We aim to provide a high standard of care in a relaxed atmosphere
  • We will plan your care with you, to reflect your specific needs
  • Support is extended to your family, friends and carers
  • We are happy to explain your treatment and care to you and with your permission, your family, friends and carers
  • We maintain patients’ dignity and privacy at all times
  • We work with your GP, Community Nurses, Community Specialist Palliative Care Nurses and other professionals to ensure continuity of care

In order to provide the most effective care, information about you is shared between Hospice team members on a ‘need to know basis'. All who work at the Hospice, including volunteers, follow a strict code of confidentiality. Information is only shared with other professionals involved in your care and your family, friends and carers with your permission.

Admission

Admission is usually arranged to:

  • Relieve troublesome symptoms
  • Give family and carers a break
  • Provide end of life care

The emphasis is on short-term admissions – the average length of stay is less than two weeks. Actual length of stay is determined by individual patient need.

We were able to support 264 patients in our Inpatient unit last year.

Visitors

Visiting is open and flexible. There are 2 day rooms and an overnight room for use by the families of patients. We welcome children of all ages and pets are also welcome to visit by prior arrangement with the Senior Nurse on Duty.

Palliative Care Advice Line

The nurses within the Inpatient Unit provide a 24 hour telephone helpline.

The helpline is for patients, carers and healthcare professionals

It gives direct access to nurses with experience in palliative care who can offer advice and support or guide you to other appropriate agencies

You do not need to be referred to our services to be able to use this advice line

The Specialist Palliative Care advice line provides 24 hour advice, 365 days per year on 01462 679540

Cardiopulmonary Resuscitation

At the Hospice, there is no "cardiac arrest team", as it is unusual for a patient receiving hospice care to have a cardiac arrest where it is appropriate to attempt cardiopulmonary resuscitation (CPR). This is because, in the unlikely event that a patient was to have a cardiac arrest, they would usually already have significant underlying health problems, making a successful outcome from CPR very unlikely.

Questions and answers

Visiting is open and flexible. There are 2 day rooms and an overnight room for use by the families of patients. We welcome children of all ages and pets are also welcome to visit by prior arrangement with the Senior Nurse on Duty.

We have a small private car park, visitors may park here free of charge.

Unfortunately, there is only limited designated parking for the disabled.

The Hospice is dedicated to ensuring a high standard of infection control.

All visitors are required to use the alcohol gel provided before entering and leaving the ward area. Visitors are also requested to gel their hands before exiting the building.

On some occasions, visitors will be asked to wear plastic aprons and gloves.

Children are welcome to visit. We have a children's play area in the lounge which they are welcome to use but children must be supervised at all times.

There is a baby changing facility in the toilet in the reception area and we also have a highchair available.

Smoking is not permitted anywhere in the Hospice or in the grounds of the Hospice.